The Paula Deen Incident

Paula Deen Racist Controversy: Admits to Using N-Word, Racist Comments

I’ve finally had the opportunity to review the complaint filed against Paula Deen.

Many people have been making this incident about the “N” word only, but it’s much more than that.

I personally find it to be offensive whenever someone from another race is accused of using the “N” word they are somehow given a pass because of the use of the “N” word by some in the black communities. Let me be the first to say that I find the use of the word by anyone to be wrong. However, when it’s used in a racist or insulting manner, it hurts more. I think individuals who are trying to defend Paula Deen’s use of the “N’ word should probably familiarize themselves with all of the facts of the case against her.

Just so you know, in case you didn’t know, the person who initiated the complaint against Paula Deen and her brother is not black. She is a white female who was subjected to years of abuse and was finally fed up with her black employees being treated like animals, so stop thinking it was a black person complaining about Paula Deen’s use of the N word.

Paula Deen indicated that she used the N word over 20 years ago.

That is not what’s being alleged against her.

She went as far as telling a guy he was as black as a blackboard.

That lady is something else and I’m glad I never supported any of her ventures.

I personally find it insulting that so many black people are coming to the defense of Paula Deen, after reading what she and her family subjected their employees to. When I learned about the major companies dropping Paula Deen without being demanded to do so, I knew it was deep. The fact that any civil rights activist is supporting Paula Deen is insulting and is a slap in the face. Here’s a summary of some of the things being alleged against Paula Deen, her brother Bubba Hiers and the Deen business entities:

  • Paula Deen, while planning her brother’s wedding in 2007, was asked what look the wedding should have. She replied, “I want a true southern plantation-style wedding.” When asked what type of uniforms the servers should wear, Paula stated, “well what I would really like is a bunch of little n*ggers to wear long-sleeve white shirts, black shorts and black bow ties, you know in the Shirley Temple days, they used to tap dance around; Black staff had to use the back entrance to enter and leave restaurant; Black staff could only use one bathroom; Black staff couldn’t work the front of the restaurants; Brother Bubba stated his wishes: “ I wish I could put all those n*ggers in the kitchen on a boat to Africa”; Bubba asked a black driver and security guard “don’t you wish you could rub all the black off you and be like me? You just look dirty; I bet you wish you could.” The guy told Bubba he was fine as is; Bubba on President Obama: they should send him to the oil spill in the Gulf of Mexico, so he could n*gger-rig it; He shook an employee (Black again) and said” F your civil rights…you work for me and my sister Paula Deen; Paula’s son Jaime’s best friend managed the Lady & Sons restaurant. He threatened to fire all the ‘Monkeys’ in the kitchen. When Paula found out…she slapped him on the wrist and suggested that the employee visited Paula’s $13,000,000 mansion so he felt special and could be massaged.

I feel Paula Deen, her brother and anyone who treats people poorly should not be given a free pass. I wonder if Paula is truly sorry that she used the “N” word or that she was reported by someone who looks just like her. I appreciate the lady having the courage to report Paula Deen. It’s people like her and the videographer who leaked the 40% comments made by Mitt Romney who should be receiving the attention, not Paula Deen.

Daryl K. Washington is an attorney located in Dallas, Texas. His practice includes Sports and Entertainment, Civil Rights, Litigation and Business Transactions. The opinions expressed in the commentary are those of Daryl K. Washington. You can reach Daryl at or you can visit his website at – See more at:

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Chick-fil-A: Glorifying God circa 2012


In support of intolerance and bigotry: People waiting in line for a chicken sandwich at Chick-fil-A circa. 2012.

Chick-fil-A, an American fast food chain founded by S. Truett Cathy in 1986, used to be best known for peddling chicken sandwiches and waffle fries.  Of course, Chick-fil-A’s reputation has recently taken on a new and, seemingly, more profitable dimension.

Having initially established its roots in food courts across the American south, Chick-fil-A now operates 1,614 restaurants in 39 states and the District of Columbia. Cathy, now ninety-one and very much a part of the day-to-day operations of Chick-fil-A, designed the corporate culture of his chicken empire to blend seamlessly with his Southern Baptist, Christian-like beliefs; which is his perfect right.

The company’s official proclamation of corporate purpose, for example, states that the business exists: To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil-A.

Now headed by S. Truett’s son, Dan, Chick-fil-A’s current business model is to increase its market share, ostensibly while also serving God, to include the American Midwest, the Philippines, Mexico and Southern California.

As if by coincidence, as Chick-fil-A seeks to improve its place among America’s growing array of fast food options, it has found itself in a national debate over the right to free speech, same-sex marriage and, of all things, Christian values – three topics, when deep-fried and served with a side of waffle fries, seems a magical combination for generating a great deal of timely and necessary free publicity.

The controversy over Mr. Cathy’s right to free speech began after his appearance on the Ken Coleman Show in June, 2012. Mr. Cathy stated, “I think we are inviting God’s judgment on our nation when we shake our fist at him and say, ‘We know better than you as to what constitutes a marriage.’ I pray God’s mercy on our generation that has such a prideful, arrogant attitude to think that we have the audacity to define what marriage is about;” which was his perfect right to say.  He could have said it while doing a hula for all I care.  I, like most people, have heard it all before.

Ho hum.

At the same time, the Biblical Recorder published an interview in which Mr. Cathy was asked about his support for the traditional family.  Mr. Cathy replied, “Well, guilty as charged.” He went on to add, “We are very much supportive of the family — the biblical definition of the family unit. We are a family-owned business, a family-led business, and we are married to our first wives. We give God thanks for that. We want to do anything we possibly can to strengthen families. We are very much committed to that. We intend to stay the course. We know that it might not be popular with everyone, but thank the Lord, we live in a country where we can share our values and operate on biblical principles;” which, again, is a demonstration of his perfect, inalienable right to say whatever he likes.

Ho hum.

But there’s more.

In July, 2012, Equality Matters, published a report detailing Chick-fil-A’s contributions to organizations that oppose same-sex marriage.

Clue Number One: Previous to all the interviews and information-gathering, Chick-fil-A had been selling chicken sandwiches (but not on Sunday) to Americans who really didn’t care if they were served by messengers of God.

Clue Number Two: There will always be those who will take a stand against something or for something, if there is a buck to be made from it.

Clue Number Three:  Our national drama over Chick-fil-A is not really an argument over free speech, same-sex marriage or Christian values.  It is simply an effective pairing of hot topics that, when properly seasoned, can be expected to generate a larger market share for Chick-fil-A.

Clue Number Four: See Clue Two.

Is it surprising that Americans would express a strong opinion toward censorship of speechsame-sex marriage and religious freedom? The genius paring of these three topics, however, has placed a relatively unknown chicken sandwich franchiser smack in the middle of two of today’s most heated debates. Freedom of speech isn’t really a hot topic, but it may have been added, like a dipping sauce – the glue that binds the topics of same-sex marriage and Christian values to a chicken sandwich.

Clue Number Five:  Multi-million dollars companies don’t make too many careless and preventable marketing mistakes, without a great deal of planning, especially when they are trying to achieve a larger market share.

For the same reason that Sarah Palin, Westboro Baptist Church, George Bush the lesser, Bill O’Reilly, Michael Savage and our so-called conservative leaders exist, the Chick-fil-A controversy now exists.  The ideas some of us imagine these people represent are really our enduring belief that some people truly do believe in the same things in which we believe.  As crooked and narrow as our beliefs may be at times, if there is a buck to be made, there will always be someone to embody them.

Frankly, very, very few people on either side of the Chick-fil-A controversy, want to prevent Mr. Cathy, or anyone for that matter, from exercising h/er First Amendment right to free speech.  Certainly no one wants to debate Mr. Cathy’s right to declare his opinion that marriage is a union between one man and one woman or to maintain, discuss or freely express his belief in the value of being Christian. We’ve heard it all already – so many times, in fact, we have stopped listening.  We have moved along and we are now just waiting for Time to work its magic.

Personally I don’t agree with any position Mr. Cathy takes, publicly. In fact, as a gay veteran of the United States Air Force, I would fight to my death to protect Mr. Cathy’s right to say whatever he wants.  I emphasize the word publicly because I am sure that Mr. Cathy and I share a number of similar values and opinions on a number of issues.  What I will not protect or tolerate, however, is Mr. Cathy’s attempts to use his great wealth to influence my government, my lawmakers and my fellow Americans to prevent an already-marginalized group of Americans from accessing their Constitutional rights as American citizens.

That is where I and most people who oppose Chick-fil-A draw the line and where the argument begins.

Clue Six:  Mr. Cathy’s right to freedom of speech has NEVER been the issue.

Clue Seven:  Mr. Cathy’s right to practice his chosen religion has NEVER been the issue.

Clue Eight:  Mr. Cathy’s opinion of same-sex marriage has NEVER been the issue.

It’s no secret that Chick-fil-A holds itself out to be a Christian-like fast food chain – whatever sense those two merged concepts happen to make. What raises the ire of human rights groups is Chick-fil-A’s sponsorship of political activities that result in legislation to limit the Constitutional rights of other Americans. What is at issue is Mr. Cathy’s stand and, by default, Chick-fil-A’s financial support of efforts to intentionally hinder or obstruct a select group of Americans from pursuing their birthright to life, liberty and happiness under the United States Declaration of Independence based simply on a difference in ideology.

So if you’re standing in line for a soggy chicken sandwich and some dry waffle fries in the name of God and Country, go home and turn on Jerry Springer.  Your stand is not for what you believe it to be. You have been hoodwinked.  You have just been an extra in a month-long TV commercial. I wonder, though, if this controversy were against Gold’s Gym, would everyone have run out to stand in line for a chance to work out?

A majority of Americans would express disgust toward any individual, group or business that funded any of the documented 1,018 active hate groups that now exist in the United States. Americans, however, often lolly gag when it comes to recognizing and then granting equal rights to marginalized groups.  In fact, we have a long and colorful history of preventing marginalized Americans from claiming their inalienable rights.  Thankfully we also have a long history of picking up the pace and making improvements to our less-than-optimal social policy.  We often begin to make amends by regulating behavior and speech. In fact, behavior and speech that is intended to prevent Americans from living freely, without harm, fear or intimidation is the bench mark of what we, as a society, are eventually not willing to tolerate. After all, isn’t freedom of speech the position the Westboro Baptist Church was declaring when it picketed the funerals of American military soldiers – a freedom that Congress recently curbed for the social good?

The debate over the right of lesbian, gay, bi-sexual and transgendered people to live their lives freely in this country, without fear, threat or discrimination – to live as Americans – will ultimately come to an equitable resolution – similar to any of the other American human rights initiative we have seen or read about from the past. Yes, there will be those who will drag their feet; and there will be those who will forever linger on the fringe of our society, pining for the days when faggots, queers, dykes and fairies hid in the bushes, afraid, and could be freely hunted.  Those days are rapidly coming to a close.  In the end, fairness and equality does win over everything else in this wonderful country of ours.

Clue Nine:  When you set out to show support for Chick-fil-A, be sure to do your hair and nails and wear your best Bermuda shorts and stretch pants.  You will likely end up in a history book, in a picture captioned In support of intolerance and bigotry: People waiting in line for a chicken sandwich at Chick-fil-A circa. 2012.

We should not forget that we Americans have achieved each of our cherished milestones for social justice by limiting speech and retraining behavior.  Most civilized societies do that to some extent. Where would we be, after all, if we didn’t regulate how we discuss people of different races, handicapping conditions, cultures, religions or national origins?  What would society look like if our efforts to empower every American with h/er right to human dignity didn’t include some limitation on behavior and speech?

But I digress; because this Chick-fil-A debate has nothing to do with the honorable topic of human and civil rights.

It’s about chicken sandwiches.

Clue Ten: See Clues One through Nine.


My Special Education

When my sister was born, she was clearly unusual.  Her appearance, her distinctive facial and physical features were a curious, unexplainable phenomenon.  I remember thinking, “Where did this baby come from?  Whose baby is this?”  

My sister, as an infant, had dark, almost black, upturned eyes, a flat nose, a small mouth and large tongue.  Her ears were curved inward.  She had a single crease across both palms of her tiny hands, short stubby fingers, tiny feet with a larger than normal space between the big toes and the rest of them.  

She was extraordinarily double-jointed – almost as if she had no bones at all.

I didn’t know that the features that gave my sister her unique appearance were the physical elements that made people with Down syndrome recognizable.

Lying in her crib, I often peered in at her; she, staring into space, her dark eyes, like the black buttons that closed my winter coat, fixed on the musical mobile dangling above her head.  I don’t remember her ever crying or laughing or making any sound, really.  She was always silent, lying on her back, occasionally moving her feet and hands. 

For the first three years of her life, my sister couldn’t roll over, sit-up or stand; and she couldn’t talk.  She shifted her position only minimally, often with help.  Around three years, she started to roll over, sit up, maneuver herself onto all fours and sit in a chair without slumping into a bunch.  She experienced some level of independence at around four years, scooting across the floor, propelling herself by thrusting her legs and feet forward and humping herself ever onward.  

She grew and developed in her own way, along her own timeline.

“I hate it,” she told me one day as we prepared to go to her job at McDonald’s. She cleared and wiped down tables at McDonald’s and was overjoyed to do that. She was around twenty-two. “I hate it.”   She looked down at her lap, seemingly talking to herself.

I reached to pull her seatbelt over her ever-expanding waistline. “Why?” I asked. “You like working there.”

“They make fron’ a me.”


“The kids; the kids; make fron’ a me.” Her eyes magnified behind her thick glasses, smudged and always in need of a good cleaning, searched for answers in my face that, even if I could explain, would never really ring true for her. 

Even now, my sister survives on the belief that people are essentially good; and each time she experiences the recklessness of others, her expression is consistently a mix of deep sadness, regret and the hope that she will be forgiven for being so unusual – so much unlike others that the most she could ever expect is to be forgiven.  

All people with Down syndrome have some degree of mental retardation or developmental delay.  They are, however, far from being incapable of learning, especially to the degree that emotional expression, social expectation and the way in which others treat them as normal.  They are very sensitive to being a part of the social group. I know I am well outside the boundaries of making a gross generalization, but it is my best judgment that people with Down syndrome are quite emotionally adept, genius at expressing affection toward others. Their intellectual capacity cannot be reliably predicted in infancy and early childhood, but their ability to express love and caring toward others is evident from a very early age.  (I am well within my comfort zone making this generalization, and I invite my reader to take exception with it.)

My sister entered school at around the same age as other children, only she spent her days in a room where the window in the door was covered with construction paper.   I never saw her at recess, and we never sat together at lunch.  Knowing her as I did, I could only imagine that she was content among her friends and teachers, never questioning the good intentions of those who were responsible for her care and education. 

My sister went from elementary, to junior and on to senior high school seated behind a window covered in construction paper.

When she was twenty, she graduated from high school; and for all her efforts, she was mailed a diploma and a copy of her yearbook.  Inside were an empty oval where her picture should have been and a barren, blank square where her biography might have been printed, if anyone had taken the time to gather the information from her.

Of course, when she got the book in the mail, she leafed through it.  She had no idea that her picture should be there, alongside the other members of her graduating class.  She couldn’t even have imagined such an honor. She was content to look over the familiar faces she remembered from school – the lunch lady, pictures of the abandoned hallways, the quad.

My mother, much less content, contacted the school and demanded that my sister’s picture be duplicated and sent by mail to everyone who had purchased a yearbook.  Not only should there be a picture, but my mother strongly suggested that my sister’s favorite color, her favorite song, her most commonly spoken phrase and her most cherished memory accompany the photo in exactly the same proportions as the oval and blank spaces that were provided to her on page 31 of her yearbook.

My sister was quite proud when she pointed out her own picture in the yearbook, after discovering it one day, glued perfectly within the spaces inside her yearbook – as if it had always been there, proof that she was like everyone else.  She looked up at me, through those damnable glasses, kissed her hand and brought it down on top of her own picture. “S’me,” she said, “S’me.” She laughed, extending her long tongue as she drew in more air to feed her belly laugh.

My sister has never been like anyone else, really. She is my cherished and pure spirit, someone who is never truly unhappy for long or without a friend.  Her life has been a hearty handshake, a warm and sincere hug and a promise for unconditional positive regard toward everyone she meets, no matter who they are or how they may have treated her in the past. I can never imagine comparing myself to my sister’s strength of character and her dedication to the idea that everyone possesses inherent goodness – if we just take the time to see it.

My sister’s medical and cognitive impairments have increased over the years; they unravel the mystery of her human condition more and more each day; but from the day she came home from the hospital, wrapped in a yellow, satin edged blanket, she was the most wonderful gift I could ever have imagined receiving. 

My sister provides me with special education.

From the day she was assimilated into our family and our neighborhood, complete with her own unique personality, her own strengths and her own weaknesses, she has taken every opportunity to become the strong-willed, sensitive and tremendously good-humored woman she is today.

Climbing the Ladder / A Therapist’s Dilemma

Just like anywhere else in business, the phenomenon of climbing the ladder exists in the mental health industry. Yes, even mental health therapists (and those who work alongside us) routinely choose this route to power. 

Climbers are often quite easy to spot; after all, climbing the ladder is a game and most people can spot the often unskillful moves of the players.  If you are going to play, you can never forget this one simple fact: Never throw in your ante unless you’re willing to lose.

Are you playing?

What is your wager?

1. Your wager will usually involve giving up some degree of integrity, replacing it with any number of less flattering traits – traits you would not normally want to model for your parents, your children or your clients; but you do and you are not fooling anyone.

2. The moment you start on your journey up the ladder, it is unlikely that you will ever be able to stop climbing. Neither will you ever truly rest. You will always be afraid of taking your eye off the ball. There is always someone coming up behind you – someone just starting to play. Keep alert!

3. The prize for climbing is never clear; it is unique to each player. To know what your prize is, ask yourself what would it mean if you got to the top? What would be there waiting for you? What are you after? Ultimately, over time, some players realize that the prize has always available to them. It may have been in how they viewed themselves to begin with – before setting their sights on climbing to the top.

If you’re not enough without something; you will never be enough if you get it.

4. The object of the game is to just keep going up. In order to maintain the momentum, you have to grip the rungs that are most likely to propel you forward, faster. That is not as easy as it sounds. Over time, you forget the risks ahead and you become more and more vulnerable to others with the same level of enthusiasm or more ambition than you have.

5. Some climbers believe that luck plays a part in winning the game. This idea might prove harmful, if and when your luck runs  out or someone else gets luckier. There are a lot more snakes nearer the top, as you climb – and a lot further to fall if you do.

6. If you’re playing the game, people can always identify you; and they will describe you in terms of your game: an opportunist, a user, fake, untrustworthy, back-stabber – duplicitous. The impression most people make of those who climb, play and promote their own interests are:

• They forget about everyone except themselves and the key people they believe can help them move up. People notice that.

• They develop a single-mindedness and a whatever-it-takes frame of mind. People notice that.

• They have no limit to their ruthlessness in pursuit of their goal. People notice that.

• They try to take less risk than those above them and those below, leaving everyone motionless and ineffective. People notice that.

• They become more focused on looking active and fast-moving than actually being active and fast-moving. People notice that.

• They start to believe and behave as if they are active and fast-moving. People notice that.

• Their management of others is just another way of pursing their own ambitions. They eventually lose support, because people notice that.

• They make sure all of the successes of their team are attached to them and the failures are attached to others. People notice that.

• The closer they get to the top, the more visible their game playing becomes; because the game gets more demanding as the field of players begins to narrow and people notice that.

•If they play long enough, they will eventually meet someone on the way they never expected to see; and they will recognize you.

7. Working hard, setting more reasonable goals and determining your own list of priorities for success in your life may well prove, over time, to be a more peaceful, self-enhancing ambition. I like to use this guide for my life:

• Take into account the ethical and moral dimension in all of your decisions;

• Take a minority position if you believe it the right thing to do;

• Take responsibility for the mistakes you make;

• Try to forgive – everyone; even if it’s the same person, every day;

• Do a good job without focusing too much on getting attention and praise. Focus more on your own achievement, your own commitment and your own appraisal of your own work;

Try to be happy with what you are asked to do – or have determined to do;

Live a balanced life. Fill your life to the brim with work, fun, friends, hobbies and your private passions.  Top it all off with a never-ending quest for knowledge, empathy and understanding;

• Say ‘no’ when you have different priorities, a different position, a confident opinion – even when everyone else is saying yes; and,

• Commit to your family, your friends, your profession, your community and your colleagues. If you don’t, who will commit to you?

Whether you begin your climb or not is really is up to you. Before you start, however, ask yourself, What am I wagering? What prize am I pursuing? Is it worth dedicating my whole life to achieving it? When I get to the top (wherever that might be), will that be enough for me? When will I know I’ve gotten there? If I get what I want using trickery and self-promotion, will I ever feel secure in my achievements, no matter what I achieve?

Life with equal parts of fun and responsibility, for me, is far more rewarding than a life of climbing the ladder.

If your mind is set on climbing the ladder, ante up! You might, however, want to live your life, instead, by your own standards, reaching your own goals, using established ethics and more person-focused and less self-focused principles. Never allow pretense or appearance to replace true achievement. You will never know when you have achieved your goals if you do.

Integrity and honest should never be what you sacrifice to reach any goal.

To truly succeed in your life, to get to where you want to go, you might stop feeding your demons and drink in inner peace, insight and honesty, instead. After all, you will ultimately leave this world resting in your own skin.

A Boy From Honduras

Several years ago I worked with a seven-year-old boy who didn’t speak English.  He was from Honduras and he spoke about fifty or sixty words familiar to me – mostly nouns and verbs.

The rest of the time, he spoke fluent Spanish.

The boy from Honduras was quite timid, his dark, black bangs covered his eyebrows and flicked whenever he blinked. He rested his chin on his chest, the neck of his striped t-shirt pulled up over his mouth, muffling the English he could speak, making it even harder to understand.

At the time I met the boy from Honduras, I spoke English – and a good amount of French; I didn’t speak any other languages.

The boy had been adopted by an American, English-speaking couple who lived on Cape Cod.  Not long after moving to his new home, the boy’s new parents identified something unusual in their new son’s behavior.  The boy wouldn’t come out of his room.  He sat on the floor beside his bed all day.  The concerned parents sought help for what appeared to them to be depression.  “We thought it would be easier for him to adjust,” they said, almost in unison.  “He has his own room, a new bike, his own TV.  We just thought he would be happy and that we would all just eventually learn to communicate.”

“Does he speak English?”

“Not a lot,” the adoptive mother said.  “He can understand a lot, though.”

Upon our first visit, I found we were having trouble understanding one another, me and this boy from Honduras. I relied on my hands, facial contortions and the tone of my voice to make up for what I couldn’t communicate in words.  “Are you sad today,” I would say, lowering the vocal range of my voice to its lowest low, “Saaaaaaad?” I contorted my mouth into an exaggerated frown with the help of my fingers on either side of my mouth. He nodded in agreement that he understood and, realizing that even though he was sad, there was very little he could do to explain why; he looked at his shoes, swinging them back and forth under the little chair he was sitting in.

The following week, I found that I was quite adept at identifying the obvious.  Are you sad?  Are you happy?  Are you thirsty?  Are you cold? I couldn’t, however, ask him, When you think of leaving Honduras and coming to this strange place, what do you tell yourself?  This little brown boy from Tegus, sitting in an office in Boston, wearing a Red Sox baseball cap, was isolated by language.

The boy’s parents and I discussed the use of a Spanish-speaking therapist or an interpreter.  They said they had tried to find a Spanish-speaking therapist, but one was not available who accepted their insurance or at the price they could afford. The boy’s parents agreed that he may benefit from having an interpreter.

Over the course of the first two weeks of our twice-weekly meetings, while we waited for the interpreter to make room on her schedule for the boy from Honduras, his English vocabulary increased by a few words.  We were both thankful for that; but, alas, my Spanish vocabulary didn’t increase at all and we were soon stuck, again.

“Can you tell me about your trip to Boston?” I asked, “Do you remember that?”

“Trip?” he asked.

“When you came to live here?”


“Airplane,” I said, making wings with my arms and the sound of an airplane with my teeth and lips.

In our third week, I greeted the boy in much the same way I had when we met a few weeks prior, “How are you?”

“I-ng fy-ng.”

“How’s it going?”


You talk today?” I said, pointing my finger at his chest and then at my own mouth.

The boy sat looking around the room and then down at his shoes.

I waited.

Each time, just before speaking, the boy looked up, expressed some excitement, started to speak but gradually returned to thinking.  In fact, he tried several times to say something, but returned to thinking, his eyes roaming from left to right, as if trying to transform his Spanish thoughts in the right side of his brain into the English words on the left.  He did this several times until finally he said, “I not give good English.”

“I know,” I said, slumping my shoulders and frowning. “Just tell best you can.”  I emphasized the words, as if I were chatting with someone who was hard of hearing.  “I-try-good-understand.”

“O.K.,” he said, “I-yam . . . estoy nostálgico,” and gripped his fists together, “Nostálgico?”

“No,” I said, sadly, “again . . . try again.”

The boy looked at me, transforming the space between us into a brick wall with his expression.  He returned his chin to his chest.

“I have an idea! Tell me in Spanish,” I heard myself suddenly say.  “Just talk to me in Spanish.  Use your own language to explain to me. You understand?”

“Non,” he said, but obviously interested, energized by my facial expression. He leaned forward.

“You-talk-Spanish,” I said.  “You-say-Spanish.”

He appeared uncomfortable, embarrassed by the idea of speaking Spanish to me, knowing full well I wouldn’t understand a word of it.  “Non,” he said, covering his mouth, smiling broadly.

“You try!” I said.  “We try! You, me.”

He waited. Cautious not to speak outside the conventions of discourse he had learned over the course of his lifetime.  He appeared outwardly self-conscious of the sound of his own voice; as if talking to himself was wrong – outside the boundaries we allow ourselves to express our thoughts. He leaned forward and began whispering in a somewhat animated, articulated fashion.  He said something that only he and other Spanish-speaking people could understand.  He waited for my response.  Was he testing me?  He smiled broadly, giggled and said the same thing again. I raised my shoulders and put my hands in the air, expressing my inability to understand.

He laughed and seemed content.

“How you to-day?” I asked. “Talk Español.” I moved my hands, expressing some universally understood sign language I imagined would help translate each word.   “How (raise and lower shoulders and show palm of hands) you (point finger at his chest) today (move hands in a circular motion; finish by showing the palms of my hands)?” “Talk (point at mouth with finger and point at his mouth) Español (put finger in front of my own mouth and turn it in circles).

The boy sat back in his chair, placed his hands between his thighs and looked down at his chest.  He spoke softly at first, but then gradually, as he grew accustomed to the sound of his own voice, raised his eyes and spoke with more volume, determination and intention.

The boy from Honduras spent the next thirty minutes telling me a story that occasionally brought a smile to his face but, just as quickly, filled his eyes with tears.  He wiped his eyes with his t-shirt.

Of course I couldn’t understand his words, but his eyes, his face, the color of his ears, the way he moved told me something about his story that could be clearly understand – something not really available to language.  After a few minutes, however, I was in pace with him. I allowed my own face to mirror his face, and, checking for understanding now and then, he clearly recognized something in the way I was responding, something deeper than words; something that fueled his story by promoting a sense that I was truly hearing him.

Mental health experts believe that facial expressions are primarily communicative in nature.  They can serve as a prelude to our intentions, an indication of our internal state. In fact, facial expressions are often recognizable across cultures.  Facial expressions, even among some animals, could possibly be a primitive way of expressing thought – thought that this is not readily available in spoken language.  (Even those who share a common language have been known to use facial expressions to communicate an internal state, quite accurately.) Facial expressions may even predate spoken language and may have been, at one time, long ago, our primary source for communicating with others. Anger, suspicion, happiness, sadness, disgust and surprise are regularly expressed using universally accepted facial expressions. Now, in instances where language is a barrier between people, facial expressions seem to be Nature’s enduring gift, bridging the median that often exists between understanding and indifference.

A great deal of emphasis is often placed on the use of spoken language in the provision of mental health services.

What do I say to my client?

What if my patient says this?

What do I say then?

Even therapist who have been in practice for many, many years sometimes focus their encounters with others on language, banter, crafty psychological philosophy and theory, magical talking cures that, when practiced just right will result in a miraculous cure for their patient.

It is our responsibility as therapists to help each of the people we encounter to be what s/he can be.  This goal is better achieved by ensuring that our talking cures are focused not on our own language but on the language our clients use to articulate their ideas, interests, hopes and dreams.  We cannot limit understanding to the words and meanings we understand. We must also strive to truly see and hear the people with whom we come in contact.

Nothing could have trained me better to appreciate any eventuality in language, every nuance of sound and movement, than the boy from Honduras.  I never did learn what he said to me that day.  His parents took him by the hand and they went home.  The interpreter never called back, and everyone blended back into the world.

The boy from Honduras, however, is ever-present in how I have encountered everyone – everyone I have ever met since hearing him.